Shipping & Returns

SHIPPING

Zoozap offers flat shipping of $5.95 on all orders using Australia Post.

Orders are processed on the day after you place your order Monday - Friday.

Estimated delivery times are:

Sydney, Melbourne & Brisbane Metro: 3 working days
Adelaide: 4 working days
Perth & Darwin Metro: 6 working days
All Other Areas: 7 working days

Zoozap does not ship internationally at this time
 
REFUNDS & RETURNS

RETURNS
Zoozap offers a 7 day return policy from date of purchase if you change your mind. However, the product must be unopened in its original packaging condition and not worn. Unfortunately Zoozap will not reimburse for the postage return handling cost. To arrange a return please contact us at our contact page.
 
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is returned in it's original state, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days. If there are any delays in processing, please contact us through our contact page.